FAQs

1. What is Carez?

Carez is a leading provider of high-quality products designed to improve your lifestyle. We specialize in a wide range of products, from home goods to personal care, all crafted with care and precision to meet your needs.

2. How do I place an order?

Simply browse our online store, select the items you want, and proceed to checkout. You can pay securely using various payment methods, and your order will be processed promptly.

3. Do you offer international shipping?

Yes, Carez offers international shipping to many countries. Shipping fees and delivery times vary depending on the destination. You can check the shipping options at checkout.

4. How can I track my order?

Once your order has been shipped, we will send you a tracking number via email so you can monitor your package's journey.

5. Can I modify or cancel my order?

Orders can only be modified or canceled within 24 hours of placing the order. Please contact our customer support team as soon as possible if you need to make any changes.

6. What payment methods do you accept?

We accept a variety of secure payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and more.

7. What is your return policy?

We offer a 30-day return policy on most products. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please refer to our return policy page for detailed instructions.

8. How do I contact customer service?

You can reach our customer service team by emailing carezoshop550@gmail.com or by using our live chat feature available on our website. We are available Monday to Friday from 9 AM to 5 PM EST.

9. Are your products safe and cruelty-free?

Yes, at Carez, we prioritize the safety and well-being of our customers. All our products are rigorously tested and are cruelty-free. We also use eco-friendly materials whenever possible.